Job title: IT Site Reliability Engineer
Job description: The IT Operations team at GitHub is growing! Your customers are GitHub’s global workforce – end users throughout the company who rely on our systems every day. Our customers look to us not only for support, but also to keep the systems they depend on up and running, enabling them to do their best work with the least amount of friction.
We’re looking for an IT Site Reliability Engineer with a strong practical background in designing, configuring, implementing, and maintaining global corporate networks and security appliances.
This position is open both to remote candidates on the west coast of North America and those living near GitHub’s San Francisco office. While GitHub performs a significant amount of work asynchronously, some travel may be required (once safe, of course) for projects (e.g. new office builds, physical network revamps, etc.).
If all of the above sounds good to you so far, please read on to learn more about the responsibilities and expectations for the role!
- Acting as the main point of contact and responsible party for GitHub’s corporate networks and security appliances
- Configuring, deploying, and managing Genetec security products for GitHub’s corporate offices
- Developing and maintaining corporate network documentation
- Designing, configuring, deploying, maintaining and supporting GitHub’s current corporate network infrastructure, with a keen focus on areas for improvement
- Effectively communicating technical information to internal customers and stakeholders in a friendly, approachable manner
- Working proactively with the IT, Corporate Information Security, Security Incident Response, and Workplace Operations teams on activities such as network monitoring, logical network design, site-to-site tunnel configuration/maintenance, firewall configuration/maintenance and more.
- Developing scripted solutions for repetitive and/or time consuming tasks
- Strong technical skills in designing and configuring secure corporate networks (access points, switches, firewalls and other appliances)
- Strong understanding of TCP/IP and OSI model
- Strong understanding of version control (bonus points if it is Git and GitHub, of course)
- Strong understanding of Infrastructure as Code
- Previous experience with Genetec solutions
- Previous experience with Meraki, Cisco, Juniper, Palo Alto, and other networking solutions
- Demonstrable automation and scripting skills (whether it is PowerShell, Bash, Python or a language of your choice)
- Skills with deploying and configuring monitoring tools (e.g. Nagios, Zabbix)
- Strong documentation skills with an eagerness to teach others
- Experience in a distributed company
- Experience providing technical support to users (macOS, Windows, Linux)
- Experience with Enterprise Mobility Management solutions for macOS and Windows
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together-as individuals and in teams-to create the future of software and make a difference in the world.
Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don’t hesitate to ask your Talent Partner.
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Location: San Francisco, CA
Job date: Wed, 31 Mar 2021 00:42:51 GMT
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