• Full Time
  • Anywhere


Job title: Security Officer – Professional Building Concierge

Company:

Job description: Security Officer – Professional Building Concierge Job Listing at Allied Universal in San Francisco, CA (Job ID 2021-588553)

Company: Allied Universal

Location: San Francisco, CA

Career Level: Entry Level

Industries: Business Services, Consulting

Description

At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today!

NOW HIRING – PROFESSIONAL BUILDING CONCIERGE

WEEKLY PAY CHECKS

FULL TIME – ELIGIBLE FOR BENEFITS

DEDICATED JOB SITE: 7 STORY, OFFICE BUILDING

LOCATED NEAR RINCON HILL

WALKING DISTANCE TO BART/PUBLIC TRANSPORTATION

MONDAY – FRIDAY, DAY SHIFT

Allied Universal has security jobs and are seeking to fill the position of Professional Security Officer. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

As a Professional Security Officer for Allied Universal you will be responsible for the security and safety of our client’s property and personnel. As the Allied Universal Security Officer, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

QUALIFICATIONS/REQUIREMENTS:

  • Be at least 18 years of age
  • Bachelor’s Degree preferred but must posses a high school diploma or equivalent, or 5 years verifiable experience
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. * Display exceptional customer service and communication skills

  • Have intermediate computer skills to operate innovative, wireless technology at client specific sites
  • Ability to handle crisis situations at the client site, calmly and efficiently
  • Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

POSITION SUMMARY:

The Professional Building Concierge is responsible for assisting in all areas defined as a part of the Customer Service program and coordination of meeting spaces. We are looking for a reliable concierge to be the face of the Bay Area Metro Center. The concierge will be predominately stationed at the main entrance of the building, acting as the first impression on behalf of the building and provide seamless guidance to all visitors. The ideal candidate will be an innovative and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. The Professional Building Concierge, you will be responsible for the security and safety of our client’s property and personnel; i.e. monitoring visitor who enter and exit the building. This person will also need to be knowledgeable of all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Welcome and greet occupants/visitors professionally upon entrance and confirm appointments/meetings
  • Act as the point of reference for all occupants and visitors who need assistance or information
  • Understand visitor’s needs and assist with guidance
  • Acquire extensive knowledge of the policies/procedures and meeting spaces throughout the building
  • Communicate via the phone/email/text effectively with building/agency staff
  • Respond to complaints and find the appropriate solution
  • Monitoring flow of traffic within the lobby

KEY COMPETENCIES

1. Customer Service Focus
2. Organization skills
3. Time Management skills
4. Communication Proficiency (oral and written)
5. Initiative
6. Multi-Tasking
7. Sense of Urgency
8. Crisis Management
9. Ability to adapt to changes in the environment

ADDITIONAL ELIGIBILITY QUALIFICATIONS

  • No less than two years verifiable experience in a customer service role within the hospitality
  • Proficiency in Microsoft Office Suite
  • Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines
  • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (stand or walk for 90% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear).

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

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Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

PPO14417

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Expected salary:

Location: San Francisco, CA

Job date: Sun, 18 Jul 2021 23:04:56 GMT

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